Incidentsby GlyphTwilio outage history and postmortems
Apps and SaaS · San Francisco, US · 545 incidents in 90 days · 99.56% implied uptime · last 17h ago
Ongoing now · 5
Checked 1h 35m ago2h agoTwilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery...
2h agoWe have observed a recovery in SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more...
2h agoTwilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4...
- SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in ChileIdentified2d 19h
6h agoTwilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue....
- Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in PhilippinesIdentified7 days
2h agoTwilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is...
History
About Twilio
Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.
The last year, day by day
Downtime, added up
Twilio: 9h 36m weighted downtime in range, category median 36m.
545 incidents, 1 major or critical, 86d 18h of incident time (2h 17m major or critical, 86d 15h partial), longest 7d, implied uptime 99.56%, between Aug 12, 2026 and Nov 9, 2026.
Across Glyph:Company profileComplianceQuarterlyPaydaysChangefeedSLAsTechConfUptime
Questions
Is Twilio down right now?
Check Twilio's own status page at https://status.twilio.com for the live state. This page shows Twilio's incident history from that page; the most recent incident started 2026-11-09: "SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France".
How often does Twilio have outages?
Twilio posted 400 incidents in the last 90 days and 400 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted 5h 44m.
When was Twilio's last major outage?
No major or critical incident is on record for Twilio in the period covered.
What usually causes Twilio incidents?
Where Twilio explained the cause, the most common was network (2 incidents). Most status updates do not name a cause.