Twilio outage history and postmortems
Apps and SaaS · San Francisco, US · 550 incidents in 90 days · 99.60% implied uptime · last 5h ago
Incidents
400 on fileAbout Twilio
Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.
The last year, day by day
Downtime, added up
Twilio: 8h 35m weighted downtime in range, category median 29m.
550 incidents, 2 major or critical, 86d 19h of incident time (5h major or critical, 86d 14h partial), longest 7d, implied uptime 99.60%, between Jun 28, 2026 and Sep 25, 2026.
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Questions
Is Twilio down right now?
Check Twilio's own status page at https://status.twilio.com for the live state. This page shows Twilio's incident history from that page; the most recent incident started 2026-09-25: "SMS Delivery Delays from Twilio to Claro Brazil".
How often does Twilio have outages?
Twilio posted 400 incidents in the last 90 days and 400 in the last year, 2 of them major or critical in the last 90 days. The median incident lasted 5h 16m.
When was Twilio's last major outage?
2026-08-19: "Event Streams Delivery Stopped", lasting 2h 17m.
What usually causes Twilio incidents?
Where Twilio explained the cause, the most common was configuration change (1 incidents). Most status updates do not name a cause.
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.