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Twilio · Apps and SaaSOct 17, 2026, 17:07 UTC yesterday

5300 Errors on Singapore Client Edge

MinorNot disclosedUpdated 5h ago
Oct 17, 17:07 UTCOct 17, 22:11 UTC
Duration
5h 3m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
544 incidents
Affected
Client Web US1Client Web AU1Client Web IE1PROGRAMMABLE VOICE US1 - Client Web US1PROGRAMMABLE VOICE AU1 - Client Web AU1PROGRAMMABLE VOICE IE1 - Client Web IE1INTERCONNECT
Status page

Final update

We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. This incident has been resolved.

Timeline

  1. Resolved · Oct 17, 22:11 UTC
    We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. This incident has been resolved.
  2. Monitoring · Oct 17, 21:39 UTC
    We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineering teams are continuing to monitor to ensure full service recovery. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Monitoring · Oct 17, 20:36 UTC
    We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineering teams are continuing to monitor to ensure full service recovery. We will provide another update in 1 hour or as soon as more information becomes available.
  4. Monitoring · Oct 17, 20:21 UTC
    We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineering teams are continuing to monitor to ensure full service recovery. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Oct 17, 19:23 UTC
    We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events, our engineering teams are still investigating the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.
  6. Investigating · Oct 17, 18:21 UTC
    We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 1 hour or as soon as more information becomes available
  7. Investigating · Oct 17, 17:51 UTC
    We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 30 minutes or as soon as more information becomes available
  8. Investigating · Oct 17, 17:07 UTC
    Multiple customers have reported that they are receiving 53000 errors on the Singapore edge client causing unregistered events. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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