Voice Call Failures from a Subset of Twilio Phone Numbers to Norway

Final update

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway are operating normally.

1. Resolved · Oct 8, 20:29 UTC
   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway are operating normally.
2. Monitoring · Oct 8, 19:42 UTC
   We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
3. Monitoring · Oct 8, 17:42 UTC
   We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Norway and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
4. Identified · Oct 8, 17:08 UTC
   Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Telenor network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
5. Identified · Oct 8, 16:08 UTC
   Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
6. Investigating · Oct 8, 15:15 UTC
   Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Norway. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.