User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States
Sep 25, 06:34 UTCSep 25, 12:45 UTC
Duration
6h 11m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Lookup SIM SwapLegacy Identity MatchAndAttributesCARRIER NETWORK - Lookup SIM SwapCARRIER NETWORK - Legacy Identity MatchAndAttributes
Final update
The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.
Timeline
- Resolved · Sep 25, 12:45 UTC
The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.
- Monitoring · Sep 25, 10:42 UTC
We have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Sep 25, 08:38 UTC
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Sep 25, 07:35 UTC
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Sep 25, 06:34 UTC
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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