Incidentsby IbisMMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States
Oct 6, 06:28 UTCOct 6, 09:49 UTC
Duration
3h 21m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
MMS Short Code, North AmericaCARRIER NETWORK - MMS Short Code, North America
Final update
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.
Timeline
- Resolved · Oct 6, 09:49 UTC
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.
- Monitoring · Oct 6, 09:47 UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- Monitoring · Oct 6, 07:42 UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 6, 07:25 UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 6, 06:28 UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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