SMS Delivery Delays from Twilio to Kolbi Costa Rica
Sep 30, 22:21 UTCOct 1, 07:34 UTC
Duration
9h 14m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
550 incidents
Affected
SMS, Latin AmericaCARRIER NETWORK - SMS, Latin America
Final update
The incident has been resolved and SMS delivery from Twilio to Kolbi network subscribers in Costa Rica is operating normally.
Timeline
- Resolved · Oct 1, 07:34 UTC
The incident has been resolved and SMS delivery from Twilio to Kolbi network subscribers in Costa Rica is operating normally.
- Monitoring · Oct 1, 05:34 UTC
We have observed a recovery in SMS delivery from Twilio to Kolbi network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 1, 01:32 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Kolbi network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Identified · Sep 30, 23:31 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Kolbi network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Sep 30, 22:26 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Kolbi network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Sep 30, 22:21 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Kolbi network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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