SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States

Final update

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.

1. Resolved · Oct 9, 15:50 UTC
   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.
2. Monitoring · Oct 9, 15:50 UTC
   We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
3. Identified · Oct 9, 15:42 UTC
   We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
4. Investigating · Oct 9, 14:05 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
5. Investigating · Oct 9, 12:59 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.