MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

Final update

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.

1. Resolved · Oct 12, 23:14 UTC
   The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.
2. Monitoring · Oct 12, 21:56 UTC
   We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
3. Monitoring · Oct 12, 19:56 UTC
   We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
4. Identified · Oct 12, 17:41 UTC
   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
5. Identified · Oct 12, 15:41 UTC
   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
6. Identified · Oct 12, 14:41 UTC
   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
7. Investigating · Oct 12, 14:38 UTC
   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.