SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States

Final update

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States is operating normally.

1. Resolved · Oct 20, 20:00 UTC
   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States is operating normally.
2. Monitoring · Oct 20, 17:59 UTC
   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
3. Identified · Oct 20, 17:20 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
4. Investigating · Oct 20, 17:16 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx LLC network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.