Incidentsby IbisSMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates
Oct 13, 05:32 UTCOct 13, 08:33 UTC
Duration
3h
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
537 incidents
Affected
SMS, Middle East & AfricaCARRIER NETWORK - SMS, Middle East & Africa
Final update
The incident has been resolved and SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates is operating normally.
Timeline
- Resolved · Oct 13, 08:33 UTC
The incident has been resolved and SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates is operating normally.
- Monitoring · Oct 13, 06:28 UTC
We have observed a recovery in SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Oct 13, 06:18 UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 13, 05:48 UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 30 minutes or as soon as more information becomes available.
- Investigating · Oct 13, 05:32 UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 15 minutes or as soon as more information becomes available.
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