Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers
Oct 5, 10:33 UTCOct 5, 13:51 UTC
Duration
3h 18m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
552 incidents
Affected
Voice, EuropeCARRIER NETWORK - Voice, Europe
Final update
The incident has been resolved and voice calls from network subscribers to a subset of Twilio France Phone Numbers are operating normally.
Timeline
- Resolved · Oct 5, 13:51 UTC
The incident has been resolved and voice calls from network subscribers to a subset of Twilio France Phone Numbers are operating normally.
- Monitoring · Oct 5, 11:50 UTC
We have observed a recovery in voice calls from network subscribers to a subset of Twilio France Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 5, 11:43 UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 5, 10:37 UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 5, 10:33 UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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