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Twilio · Apps and SaaSSep 26, 2026, 03:16 UTC yesterday

MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

MinorNot disclosedUpdated 12h ago
Sep 26, 03:16 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
MMS Long Code, North AmericaCARRIER NETWORK - MMS Long Code, North America
Status page

Final update

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

Timeline

  1. Investigating · Sep 26, 18:25 UTC
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
  2. Investigating · Sep 26, 10:24 UTC
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
  3. Investigating · Sep 26, 06:20 UTC
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
  4. Investigating · Sep 26, 04:17 UTC
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Investigating · Sep 26, 03:16 UTC
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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