Skip to content
Twilio · Apps and SaaSOct 5, 2026, 08:50 UTC yesterday

Delayed Messaging Logs and Status Callbacks in IE1 Region

MinorNot disclosedUpdated 17h ago
Oct 5, 08:50 UTCOct 5, 11:04 UTC
Duration
2h 14m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
552 incidents
Affected
SMSConversationsMessaging InsightsProgrammable Messaging APIPROGRAMMABLE MESSAGING - SMSPROGRAMMABLE MESSAGING - ConversationsPROGRAMMABLE MESSAGING - Messaging InsightsPROGRAMMABLE MESSAGING - Programmable Messaging API
Status page

Final update

The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.

Timeline

  1. Resolved · Oct 5, 11:04 UTC
    The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.
  2. Monitoring · Oct 5, 10:04 UTC
    The data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
  3. Investigating · Oct 5, 09:04 UTC
    We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.
  4. Investigating · Oct 5, 08:50 UTC
    We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, and Internally Routed Messages in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.

More from Twilio

Full history

Outages by email

Saturday mornings: the week's major outages, new postmortems and disclosed breaches, only in weeks that had some.

Double opt-in. Unsubscribe any time.