Incidentsby IbisSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States
Oct 16, 16:56 UTCOct 16, 20:07 UTC
Duration
3h 11m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
544 incidents
Affected
SMS Short Code, North AmericaCARRIER NETWORK - SMS Short Code, North America
Final update
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States are operating normally.
Timeline
- Resolved · Oct 16, 20:07 UTC
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States are operating normally.
- Monitoring · Oct 16, 18:41 UTC
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Monitoring · Oct 16, 17:59 UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 16, 16:57 UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 16, 16:56 UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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