Incidentsby IbisSMS and MMS Delivery Receipt Delays from Twilio to AT&T United States
Oct 7, 15:09 UTCOct 7, 22:33 UTC
Duration
7h 25m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
547 incidents
Affected
SMS Long Code, North AmericaMMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaCARRIER NETWORK - SMS Long Code, North AmericaCARRIER NETWORK - MMS Long Code, North AmericaCARRIER NETWORK - SMS Short Code, North AmericaCARRIER NETWORK - MMS Short Code, North AmericaCARRIER NETWORK - SMS Toll-Free, North AmericaCARRIER NETWORK - MMS Toll-Free, North AmericaZIPWHIP MESSAGING - SMS Long Code, North AmericaZIPWHIP MESSAGING - MMS Long Code, North America
Final update
The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.
Timeline
- Resolved · Oct 7, 22:33 UTC
The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.
- Monitoring · Oct 7, 20:43 UTC
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- Monitoring · Oct 7, 18:40 UTC
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 7, 16:44 UTC
Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 7, 15:41 UTC
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 7, 15:09 UTC
Twilio customers may be experiencing MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 803:08 UTCtoday | Verify SMS Delivery Issues in AustraliaOct 8, 03:08 UTC | minor | Ongoing |
| Oct 714:02 UTCyesterday | SMS Delivery Delays from Twilio to Brisanet BrazilOct 7, 14:02 UTC | minor | Ongoing |
| Oct 712:04 UTCyesterday | SMS Delivery Delays from Twilio to Brisanet BrazilOct 7, 12:04 UTC | minor | 58m |
| Oct 706:19 UTCyesterday | SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United StatesOct 7, 06:19 UTC | minor | 5h 56m |
| Oct 620:59 UTC2 days ago | SMS Delivery Failures from Twilio to Movistar El SalvadorOct 6, 20:59 UTC | minor | Ongoing |
| Oct 620:47 UTC2 days ago | SMS Delivery Delays from Twilio to O! KyrgyzstanOct 6, 20:47 UTC | minor | 5h 6m |