Who is down right now

Twilio · Apps and SaaSOct 15, 2026, 13:40 UTC yesterday

SMS Delivery Failures from France to a Subset of Twilio Short Codes

MinorNot disclosedUpdated 14h ago
Oct 15, 13:40 UTCOct 15, 17:20 UTC
Duration
3h 40m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
537 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

The incident has been resolved and SMS delivery from network subscribers in France to a subset of Twilio Short Codes is operating normally.

Timeline

  1. Resolved · Oct 15, 17:20 UTC
    The incident has been resolved and SMS delivery from network subscribers in France to a subset of Twilio Short Codes is operating normally.
  2. Monitoring · Oct 15, 17:08 UTC
    We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  3. Monitoring · Oct 15, 15:08 UTC
    We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Oct 15, 14:33 UTC
    Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Oct 15, 13:40 UTC
    Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

More from Twilio

Full history
MinorOct 15, 18:27 UTC
Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countrieslasted 3h 47m
MinorOct 15, 18:08 UTC
Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numberslasted 5h 2m
NoticeOct 15, 17:27 UTC
Email suppression issueslasted 0m
MinorOngoingOct 15, 15:24 UTC
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazilstill open
MinorOct 15, 13:24 UTC
SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numberslasted 3h 14m
MinorOct 15, 08:56 UTC
Silent Network Authentication (SNA) Failure Increase in Philippineslasted 4h 34m