SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States
Oct 7, 06:19 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
549 incidents
Affected
SMS Long Code, North AmericaMMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaCARRIER NETWORK - SMS Long Code, North AmericaCARRIER NETWORK - MMS Long Code, North AmericaCARRIER NETWORK - SMS Short Code, North AmericaCARRIER NETWORK - MMS Short Code, North AmericaCARRIER NETWORK - SMS Toll-Free, North AmericaCARRIER NETWORK - MMS Toll-Free, North AmericaZIPWHIP MESSAGING - MMS Long Code, North AmericaZIPWHIP MESSAGING - SMS Toll-Free, North America
Final update
We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Timeline
- Monitoring · Oct 7, 10:08 UTC
We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 7, 09:10 UTC
Twilio customers may be experiencing SMS and MMS delivery delays and delivery receipt delays between Twilio and AT&T network in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 7, 07:22 UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Oct 7, 06:53 UTC
Twilio customers may be experiencing SMS and MMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 7, 06:19 UTC
Twilio customers may be experiencing SMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 620:59 UTCyesterday | SMS Delivery Failures from Twilio to Movistar El SalvadorOct 6, 20:59 UTC | minor | Ongoing |
| Oct 620:47 UTCyesterday | SMS Delivery Delays from Twilio to O! KyrgyzstanOct 6, 20:47 UTC | minor | 5h 6m |
| Oct 620:16 UTCyesterday | Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation MemoryOct 6, 20:16 UTC | minor | 55m |
| Oct 613:38 UTCyesterday | SMS Delivery Delays from Twilio to MTN NigeriaOct 6, 13:38 UTC | minor | 14h 30m |
| Oct 609:33 UTCyesterday | SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom TaiwanOct 6, 09:33 UTC | minor | 5h 29m |
| Oct 608:21 UTCyesterday | SMS Delivery Delays from Twilio to Rain South Africa and Orange NigerOct 6, 08:21 UTC | minor | 2h 31m |