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Twilio · Apps and SaaSOct 7, 2026, 06:19 UTC today

SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States

MinorNot disclosedUpdated 2h ago
Oct 7, 06:19 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
549 incidents
Affected
SMS Long Code, North AmericaMMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaCARRIER NETWORK - SMS Long Code, North AmericaCARRIER NETWORK - MMS Long Code, North AmericaCARRIER NETWORK - SMS Short Code, North AmericaCARRIER NETWORK - MMS Short Code, North AmericaCARRIER NETWORK - SMS Toll-Free, North AmericaCARRIER NETWORK - MMS Toll-Free, North AmericaZIPWHIP MESSAGING - MMS Long Code, North AmericaZIPWHIP MESSAGING - SMS Toll-Free, North America
Status page

Final update

We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Timeline

  1. Monitoring · Oct 7, 10:08 UTC
    We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  2. Identified · Oct 7, 09:10 UTC
    Twilio customers may be experiencing SMS and MMS delivery delays and delivery receipt delays between Twilio and AT&T network in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  3. Investigating · Oct 7, 07:22 UTC
    Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Investigating · Oct 7, 06:53 UTC
    Twilio customers may be experiencing SMS and MMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Oct 7, 06:19 UTC
    Twilio customers may be experiencing SMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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