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Twilio · Apps and SaaSSep 30, 2026, 15:16 UTC 2 days ago

Delivery Failures From Verify to China

MinorNot disclosedUpdated 7h ago
Sep 30, 15:16 UTCSep 30, 16:31 UTC
Duration
1h 15m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
550 incidents
Affected
VerifyACCOUNT SECURITY - Verify
Status page

Final update

We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Timeline

  1. Resolved · Sep 30, 16:31 UTC
    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
  2. Investigating · Sep 30, 16:15 UTC
    We continue to experience delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
  3. Investigating · Sep 30, 15:16 UTC
    We are experiencing delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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