SMS Delivery Delays from Twilio to Multiple Networks in Italy

Final update

The incident has been resolved and SMS delivery from Twilio to affected networks in Italy is operating normally.

1. Resolved · Oct 12, 14:57 UTC
   The incident has been resolved and SMS delivery from Twilio to affected networks in Italy is operating normally.
2. Monitoring · Oct 12, 13:56 UTC
   We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
3. Monitoring · Oct 12, 11:55 UTC
   We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
4. Investigating · Oct 12, 10:18 UTC
   Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
5. Investigating · Oct 12, 09:18 UTC
   Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.