Degraded Service in london-ix edge in ie1 TNX
Oct 3, 20:38 UTCOct 3, 21:13 UTC
Duration
36m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
553 incidents
Affected
Origination IE1PSTN IE1Termination IE1SIP Interface IE1INTERCONNECTELASTIC SIP TRUNKING IE1 - Origination IE1ELASTIC SIP TRUNKING IE1 - Termination IE1PROGRAMMABLE VOICE IE1 - PSTN IE1PROGRAMMABLE VOICE IE1 - SIP Interface IE1
Final update
We have confirmed there was no customer impact, and this incident has been resolved.
Timeline
- Resolved · Oct 3, 21:13 UTC
We have confirmed there was no customer impact, and this incident has been resolved.
- Investigating · Oct 3, 21:01 UTC
We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ireland.Customer impact has not yet been confirmed.
- Investigating · Oct 3, 20:38 UTC
Our monitoring systems have detected a potential issue with calls placed or received via carriers in Europe. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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