Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Malaysia
Oct 12, 11:53 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
540 incidents
Affected
Voice, APACCARRIER NETWORK - Voice, APAC
Final update
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Timeline
- Identified · Oct 13, 01:58 UTC
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- Identified · Oct 12, 21:57 UTC
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Identified · Oct 12, 19:56 UTC
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 12, 18:56 UTC
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 12, 18:55 UTC
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- Investigating · Oct 12, 14:54 UTC
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Investigating · Oct 12, 12:53 UTC
Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Oct 12, 11:53 UTC
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full historySMS Delivery Delays from Twilio to Telekom Germanylasted 3h 35mDebugger Notification Delivery Issueslasted 1h 22mMMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United Stateslasted 8h 36mVoice Call Failures From a Subset of Twilio Phone Numbers to Germanylasted 7h 20mVoice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africalasted 2h 52mVoice Call Failures From a Subset of Twilio Phone Numbers to Romanialasted 5h 32m