Incidentsby IbisSMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers
Oct 15, 13:24 UTCOct 15, 16:38 UTC
Duration
3h 14m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
537 incidents
Affected
SMS, Latin AmericaCARRIER NETWORK - SMS, Latin America
Final update
The incident has been resolved and SMS delivery from network subscribers to Twilio Colombia ShortCode Numbers is operating normally.
Timeline
- Resolved · Oct 15, 16:38 UTC
The incident has been resolved and SMS delivery from network subscribers to Twilio Colombia ShortCode Numbers is operating normally.
- Investigating · Oct 15, 14:25 UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers in Colombia to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 15, 13:24 UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers in Colombia to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full historyVoice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countrieslasted 3h 47mVoice Call Failures from Austria to a Subset of Twilio Austria Phone Numberslasted 5h 2mEmail suppression issueslasted 0mSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazilstill openSMS Delivery Failures from France to a Subset of Twilio Short Codeslasted 3h 40mSilent Network Authentication (SNA) Failure Increase in Philippineslasted 4h 34m