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Twilio · Apps and SaaSOct 14, 2026, 11:20 UTC today

Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel

MinorNot disclosedUpdated 2h ago
Oct 14, 11:20 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
537 incidents
Affected
Voice, Middle East & AfricaCARRIER NETWORK - Voice, Middle East & Africa
Status page

Final update

We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Timeline

  1. Monitoring · Oct 14, 16:47 UTC
    We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  2. Monitoring · Oct 14, 14:41 UTC
    We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Oct 14, 13:01 UTC
    Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Oct 14, 12:00 UTC
    Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Oct 14, 11:20 UTC
    Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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