SMS Delivery Delays and Failures from Twilio to Wind Tre Italy
Sep 30, 21:26 UTCOct 1, 01:11 UTC
Duration
3h 45m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
550 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Final update
The incident has been resolved and SMS delivery from Twilio to Wind Tre network subscribers in Italy is operating normally.
Timeline
- Resolved · Oct 1, 01:11 UTC
The incident has been resolved and SMS delivery from Twilio to Wind Tre network subscribers in Italy is operating normally.
- Monitoring · Sep 30, 23:33 UTC
We have observed a recovery in SMS delivery from Twilio to Wind Tre network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Sep 30, 22:27 UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Wind Tre network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Sep 30, 21:26 UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Wind Tre network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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