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Twilio · Apps and SaaSNov 11, 2026, 12:55 UTC yesterday

SMS Delivery Failures from Twilio to Turkcell Turkey

MinorNot disclosedUpdated 8h ago
Nov 11, 12:55 UTCNov 11, 16:49 UTC
Duration
3h 55m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
549 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.

Timeline

  1. Resolved · Nov 11, 16:49 UTC
    The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.
  2. Monitoring · Nov 11, 16:45 UTC
    We have observed a recovery in SMS delivery from Twilio to Turkcell network subscribers in Turkey and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  3. Monitoring · Nov 11, 14:39 UTC
    We have observed a recovery in SMS delivery from Twilio to Turkcell network subscribers in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Nov 11, 13:59 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to Turkcell network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Identified · Nov 11, 12:58 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to Turkcell network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  6. Investigating · Nov 11, 12:55 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to Turkcell network subscribers in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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