Twilio · Apps and SaaSOct 12, 2026, 03:24 UTC

WhatsApp Sandbox Message Processing Issues

MinorNot disclosedUpdated 2h ago

Oct 12, 03:24 UTCOngoing

Duration

Ongoing

Impact

Minor

Root cause

Not disclosed

Twilio, 90 days

539 incidents

Affected

WhatsApp MessagingPROGRAMMABLE MESSAGING - WhatsApp Messaging

Status page

Final update

We are investigating an issue with WhatsApp Sandbox. Users may experience messages not being processed in the sandbox environment. We will provide another update in 1 hour or as soon as more information becomes available.

Timeline

Investigating · Oct 12, 03:24 UTC
We are investigating an issue with WhatsApp Sandbox. Users may experience messages not being processed in the sandbox environment. We will provide another update in 1 hour or as soon as more information becomes available.

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