Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers

Final update

The incident has been resolved and voice calls from network subscribers to a subset of Twilio South Africa Phone Numbers are operating normally.

1. Resolved · Oct 10, 13:24 UTC
   The incident has been resolved and voice calls from network subscribers to a subset of Twilio South Africa Phone Numbers are operating normally.
2. Monitoring · Oct 10, 13:22 UTC
   We have observed a recovery in voice calls from network subscribers in South Africa to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
3. Monitoring · Oct 10, 11:16 UTC
   We have observed a recovery in voice calls from network subscribers in South Africa to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
4. Monitoring · Oct 10, 09:09 UTC
   We have observed a recovery in voice calls from network subscribers to a subset of Twilio South Africa Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
5. Investigating · Oct 10, 07:02 UTC
   Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio South Africa Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
6. Investigating · Oct 10, 06:00 UTC
   Twilio customers may be experiencing voice call failures from network subscribers in South Africa to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.