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Twilio · Apps and SaaSOct 13, 2026, 14:33 UTC yesterday

SMS Delivery Delays and Failures from Twilio to Vivacom Bulgaria

MinorNot disclosedUpdated 1h ago
Oct 13, 14:33 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
537 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Timeline

  1. Monitoring · Oct 13, 23:39 UTC
    We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  2. Monitoring · Oct 13, 21:39 UTC
    We have observed a recovery in SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Investigating · Oct 13, 17:34 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
  4. Investigating · Oct 13, 15:34 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Investigating · Oct 13, 14:33 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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