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Twilio · Apps and SaaSOct 16, 2026, 17:16 UTC yesterday

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic

MinorNot disclosedUpdated 2h ago
Oct 16, 17:16 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
544 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio alphanumeric sender IDs and long codes to network subscribers on multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Timeline

  1. Identified · Oct 17, 01:52 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio alphanumeric sender IDs and long codes to network subscribers on multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
  2. Identified · Oct 16, 21:41 UTC
    Twilio customers may be experiencing SMS delivery delays and delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  3. Identified · Oct 16, 19:11 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Oct 16, 18:06 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Oct 16, 17:16 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to network subscribers on multiple networks in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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