SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic
Oct 16, 17:16 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
544 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Final update
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio alphanumeric sender IDs and long codes to network subscribers on multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Timeline
- Identified · Oct 17, 01:52 UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio alphanumeric sender IDs and long codes to network subscribers on multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- Identified · Oct 16, 21:41 UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Identified · Oct 16, 19:11 UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 16, 18:06 UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 16, 17:16 UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to network subscribers on multiple networks in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full historyOn Call Engineers are Investigating Errors with the Virtual Phone in Legacy Consolelasted 11mSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombiastill openDelayed A2P Campaign Approvalslasted 5h 36mSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United Stateslasted 3h 11mSMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazilstill openVoice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazilstill open