500 Errors for Conversations Classic Conversations Updates
Oct 2, 18:29 UTCOct 2, 19:52 UTC
Duration
1h 23m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
555 incidents
Affected
Conversation Intelligence (classic)CONVERSATIONS - Conversation Intelligence (classic)
Final update
The issues with updates have been resolved and Conversations Classic is operating normally at this time.
Timeline
- Resolved · Oct 2, 19:52 UTC
The issues with updates have been resolved and Conversations Classic is operating normally at this time.
- Monitoring · Oct 2, 19:27 UTC
Updates in Conversations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
- Investigating · Oct 2, 18:44 UTC
We are continuing to investigate this issue.
- Investigating · Oct 2, 18:29 UTC
Our engineers have identified the issue regarding Conversation Updates. Customer may experiencing issues when updating and deleting Conversation and Creating Messages.
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