Incidentsby IbisOn Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console
Oct 16, 23:47 UTCOct 16, 23:58 UTC
Duration
11m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
544 incidents
Affected
Not listed by the vendor.
Final update
We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.
Timeline
- Resolved · Oct 16, 23:58 UTC
We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.
- Investigating · Oct 16, 23:47 UTC
Our monitoring systems have detected a potential issue with the Virtual Phone feature in Legacy Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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