SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain
Oct 1, 08:32 UTCOct 1, 13:24 UTC
Duration
4h 52m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
550 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Final update
The incident has been resolved and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain is operating normally.
Timeline
- Resolved · Oct 1, 13:24 UTC
The incident has been resolved and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain is operating normally.
- Monitoring · Oct 1, 12:43 UTC
We have observed a recovery in SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 1, 11:48 UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 1, 11:42 UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Investigating · Oct 1, 09:34 UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Oct 1, 08:32 UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 209:35 UTCtoday | SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium | minor | 4h 27m |
| Oct 206:56 UTCtoday | Silent Network Authentication (SNA) Failure Increase on AT&T in United States | minor | 8h 9m |
| Oct 204:42 UTCtoday | SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands | minor | 6h 39m |
| Oct 123:01 UTCyesterday | SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India | minor | 7h 40m |
| Oct 118:38 UTCyesterday | A2P Campaign Registration Delays | minor | 4h 53m |
| Oct 110:40 UTCyesterday | Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain | minor | 12h 11m |