Incidentsby IbisWorkiva Platform degraded connectivity impacting app.wdesk.com
Aug 3, 15:30 UTCAug 3, 17:44 UTC
Duration
2h 15m
Impact
Minor
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Access and Administration (Login, Home, Workspaces)Workiva Platform (US) - Access and Administration (Login, Home, Workspaces)
Final update
Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Timeline
- Resolved · Aug 3, 17:44 UTC
Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
- Monitoring · Aug 3, 16:44 UTC
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Investigating · Aug 3, 15:30 UTC
We are investigating reports that the Workiva platform is failing to load for some users . We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com
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