Incidentsby IbisWorkiva email task links failing to open for users
Oct 15, 16:38 UTCOct 15, 17:42 UTC
Duration
1h 5m
Impact
Informational
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Processes (Process Builder, Integrated Automation, Tasking)Workiva Platform (US) - Processes (Process Builder, Integrated Automation, Tasking)Workiva Platform (EU) - Processes (Process Builder, Integrated Automation, Tasking)Workiva Platform (APAC) - Processes (Process Builder, Integrated Automation, Tasking)
Final update
Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Timeline
- Resolved · Oct 15, 17:42 UTC
Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
- Investigating · Oct 15, 16:38 UTC
We are currently investigating reports that users are unable to open tasks via email Links. Users can still access their tasks by logging into the Workiva Platform, then clicking the email link. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk | eu.wdesk | apac.wdesk
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