Degraded Performance - US Production
Jul 14, 18:50 UTCJul 14, 19:36 UTC
Duration
46m
Impact
Informational
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Access and Administration (Login, Home, Workspaces)Workiva Platform (US) - Access and Administration (Login, Home, Workspaces)
Final update
Between 12:42 PM CST to 1:27PM CST, we experienced an issue impacting users' ability to access parts of the Workiva Platform in the US production environment. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Timeline
- Resolved · Jul 14, 19:36 UTC
Between 12:42 PM CST to 1:27PM CST, we experienced an issue impacting users' ability to access parts of the Workiva Platform in the US production environment. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Monitoring · Jul 14, 18:50 UTC
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
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