Incidentsby IbisUS Carbon Experience unavailable
Jun 8, 10:36 UTCJun 9, 07:34 UTC
Duration
20h 59m
Impact
Major
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
CarbonWorkiva Platform (US) - Carbon
Final update
Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Timeline
- Resolved · Jun 9, 07:34 UTC
Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
- Monitoring · Jun 8, 11:08 UTC
Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Investigating · Jun 8, 10:36 UTC
We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.
More from Workiva
Full historyWorkiva email task links failing to open for userslasted 1h 5mGRC Test Forms Experience Degradedlasted 7mKvK Filings Not Receivedlasted 15h 44mExports, Blacklines and XBRL Generations Degraded on US Prodlasted 1h 2mClassic GRC Customer Experience degradedlasted 3h 58mWdata Customer Experience unavailablelasted 2h