Incidentsby IbisExports, Blacklines and XBRL Generations Degraded on US Prod
Aug 28, 13:34 UTCAug 28, 14:36 UTC
Duration
1h 2m
Impact
Critical
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Productivity (Documents, Spreadsheets, Charts, Presentations)Import and ExportReporting (XBRL, Filing, Section 16)Workiva Platform (US) - Productivity (Documents, Spreadsheets, Charts, Presentations)Workiva Platform (US) - Import and ExportWorkiva Platform (US) - Reporting (XBRL, Filing, Section 16)
Final update
Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Timeline
- Resolved · Aug 28, 14:36 UTC
Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
- Identified · Aug 28, 13:50 UTC
We have currently identified that users are experiencing issues with Exports, Blacklines , XBRL Generations and Documents . We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com
- Investigating · Aug 28, 13:34 UTC
We are currently investigating reports that users are experiencing issues with Exports, Blacklines, XBRL Generations We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com
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