Incidentsby IbisComment Notifications Permissions Error
Dec 10, 17:20 UTCDec 10, 18:52 UTC
Duration
1h 33m
Impact
Minor
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Notifications and CommentsWorkiva Platform (US) - Notifications and CommentsWorkiva Platform (EU) - Notifications and CommentsWorkiva Platform (APAC) - Notifications and Comments
Final update
Starting on 12/8/25 at 12:38pm CT to 12/10/25 ending at 12:11pm CST, we experienced an issue with comment notifications reporting a permissions error. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Timeline
- Resolved · Dec 10, 18:52 UTC
Starting on 12/8/25 at 12:38pm CT to 12/10/25 ending at 12:11pm CST, we experienced an issue with comment notifications reporting a permissions error. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Investigating · Dec 10, 17:30 UTC
A fix for this issue is underway. Customers may observe a short period of comments failing to load when the fix is applied. We will provide another update once more information becomes available.
- Investigating · Dec 10, 17:20 UTC
We are investigating an issue with comment notifications reporting a permissions error. We will provide an update as soon as possible.
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