Incidentsby IbisWdata Customer Experience unavailable
Aug 27, 15:25 UTCAug 27, 17:25 UTC
Duration
2h
Impact
Major
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Data Management Suite (Wdata, Chains, Data Prep)Workiva Platform (EU) - Data Management Suite (Wdata, Chains, Data Prep)Workiva Platform (APAC) - Data Management Suite (Wdata, Chains, Data Prep)
Final update
Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Timeline
- Resolved · Aug 27, 17:25 UTC
Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
- Monitoring · Aug 27, 16:21 UTC
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Investigating · Aug 27, 15:25 UTC
We are currently investigating reports that users are experiencing issues with the Wdata Web interface. We will provide an update as soon as possible. *This issue is impacting users on eu.wdesk | apac.wdesk.
More from Workiva
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