Customer experience issues with Chains executing
Mar 12, 06:54 UTCMar 12, 09:21 UTC
Duration
2h 27m
Impact
Critical
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Data Management Suite (Wdata, Chains, Data Prep)Workiva Platform (US) - Data Management Suite (Wdata, Chains, Data Prep)
Final update
Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Timeline
- Resolved · Mar 12, 09:21 UTC
Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Monitoring · Mar 12, 08:22 UTC
Mitigating steps have been taken. Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Investigating · Mar 12, 08:09 UTC
We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk
- Investigating · Mar 12, 06:54 UTC
We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.
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