Incidentsby IbisHome page widget latency
Apr 8, 13:17 UTCApr 8, 16:05 UTC
Duration
2h 48m
Impact
Informational
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Access and Administration (Login, Home, Workspaces)Workiva Platform (US) - Access and Administration (Login, Home, Workspaces)
Final update
Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Timeline
- Resolved · Apr 8, 16:05 UTC
Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
- Monitoring · Apr 8, 13:47 UTC
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Identified · Apr 8, 13:18 UTC
We are continuing to work on a fix for this issue.
- Identified · Apr 8, 13:17 UTC
We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.
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