Workiva · Apps and SaaSAug 21, 2025, 18:52 UTC

Production/Sandbox application slowness

MinorNetworkUpdated 1h ago

Aug 21, 18:52 UTCAug 21, 22:05 UTC

Duration

3h 13m

Impact

Minor

Root cause

Network

Workiva, 90 days

9 incidents

Affected

Access and Administration (Login, Home, Workspaces)Productivity (Documents, Spreadsheets, Charts, Presentations)LinkingNotifications and CommentsImport and ExportReporting (XBRL, Filing, Section 16)Processes (Process Builder, Integrated Automation, Tasking)Controls and AuditData Management Suite (Wdata, Chains, Data Prep)Sustainability Reporting (Program & Explorer)API InfrastructureMobileWorkiva Platform (US) - Access and Administration (Login, Home, Workspaces)Workiva Platform (US) - Productivity (Documents, Spreadsheets, Charts, Presentations)

Status page

Final update

At approximately 1PM CDT on 8/21, we experienced intermittent slowness in the US Workiva Platform. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Timeline

Resolved · Aug 21, 22:05 UTC
At approximately 1PM CDT on 8/21, we experienced intermittent slowness in the US Workiva Platform. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Monitoring · Aug 21, 20:30 UTC
Our monitoring systems indicating recovery as of approximately 2:15PM CDT. As for the root cause, a networking vendor has acknowledged an incident and has made traffic routing adjustments to resolve the issue. We will continue to monitor the situation and provide an update if additional issues are observed within the Workiva platform. If you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Investigating · Aug 21, 18:52 UTC
We are currently investigating reports that some users of the US Workiva Platform may be experiencing intermittent slowness. The issue has been identified and we are working on a remediation. We will provide an update as soon as possible.