SEC Filings stuck in "Retrieving status"
Mar 28, 14:18 UTCMar 31, 13:01 UTC
Duration
2d 22h
Impact
Informational
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Third Party Provider: U.S. Securities and Exchange CommissionWorkiva Platform (US) - Reporting (XBRL, Filing, Section 16)Workiva Platform (EU) - Reporting (XBRL, Filing, Section 16)Workiva Platform (APAC) - Reporting (XBRL, Filing, Section 16)
Final update
Beginning on 3/28/2025 at approximately 6:30am ET to 11:00am ET, Workiva filing was impacted by technical difficulties on the SEC submissions system. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Timeline
- Resolved · Mar 31, 13:01 UTC
Beginning on 3/28/2025 at approximately 6:30am ET to 11:00am ET, Workiva filing was impacted by technical difficulties on the SEC submissions system. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Identified · Mar 28, 14:18 UTC
We have identified that the SEC is currently experiencing technical difficulties. This is resulting in filing submissions not reflecting correctly that they have been accepted. In the Workiva platform, this may appear as a filing stuck in "Retrieving Status" message. Users that have received an accession number should not take further action and wait for SEC recovery. Please review SEC status updates on: www.sec.gov/submit-filings/edgar-news-announcements
- Identified · Mar 28, 14:12 UTC
We have identified that the SEC is currently experiencing technical difficulties. This is resulting in filing submissions not reflecting correctly that they have been accepted. In the Workiva platform, this may appear as a filing stuck in "Retrieving Status" message. Users that have received an accession number should not take further action and wait for SEC recovery. Please review SEC status updates on: www.sec.gov/submit-filings/edgar-news-announcements
- Investigating · Mar 28, 13:19 UTC
We have received multiple reports that filings are being processed very slowly and staying in 'retrieving status' for extended periods of time. Filers should refrain from attempting to file again as it we are observing that in most instances the filings are completed as expected after the longer processing time. We are currently investigating.
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