Workiva Outage impacting app.wdesk.com
Jun 22, 14:01 UTCJun 22, 18:47 UTC
Duration
4h 46m
Impact
Critical
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Access and Administration (Login, Home, Workspaces)Productivity (Documents, Spreadsheets, Charts, Presentations)LinkingNotifications and CommentsImport and ExportReporting (XBRL, Filing, Section 16)Third Party Provider: Google®, Amazon®, ISP, OtherProcesses (Process Builder, Integrated Automation, Tasking)Controls and AuditData Management Suite (Wdata, Chains, Data Prep)Sustainability Reporting (Program & Explorer)CarbonAPI InfrastructureMobile
Final update
Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Timeline
- Resolved · Jun 22, 18:47 UTC
Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
- Monitoring · Jun 22, 17:01 UTC
Cloudflare has take steps to mitigate the problem and users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- Identified · Jun 22, 15:32 UTC
We have confirmed the Workiva platform is being affected by an issue at Cloudflare. They are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://new.cloudflarestatus.com/
- Identified · Jun 22, 14:25 UTC
We have confirmed the Workiva platform is being affected by an issue with Cloudflare. We are communicating with them and are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://www.cloudflarestatus.com/
- Investigating · Jun 22, 14:01 UTC
We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com
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