Chains Customer Experience degraded
May 27, 18:20 UTCMay 28, 00:33 UTC
Duration
6h 14m
Impact
Major
Root cause
Not disclosed
Workiva, 90 days
9 incidents
Affected
Data Management Suite (Wdata, Chains, Data Prep)Workiva Platform (US) - Data Management Suite (Wdata, Chains, Data Prep)
Final update
This incident has been resolved.
Timeline
- Resolved · May 28, 00:33 UTC
This incident has been resolved.
- Monitoring · May 27, 21:18 UTC
A fix has been implemented and we are monitoring the results.
- Identified · May 27, 20:27 UTC
We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.
- Investigating · May 27, 18:20 UTC
We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.
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