Activity Logs

Final update

Between January 12, 2026 to January 18, 2026, we experienced some users experiencing a delay in the US Production region with user activity logs. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

1. Resolved · Jan 19, 15:05 UTC
   Between January 12, 2026 to January 18, 2026, we experienced some users experiencing a delay in the US Production region with user activity logs. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
2. Monitoring · Jan 19, 15:00 UTC
   We are continuing to monitor for any further issues.
3. Monitoring · Jan 14, 20:24 UTC
   Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
4. Identified · Jan 13, 16:38 UTC
   Our team continues to work towards a resolution. We will provide another update once more information becomes available.
5. Identified · Jan 12, 23:18 UTC
   We have currently identified reports that some users are experiencing a delay in the US Production region with user activity logs. A release is scheduled for later this evening. We will provide an update tomorrow morning.
6. Investigating · Jan 12, 22:08 UTC
   As of 12:28 PM CST, we are experiencing delays in the US Production region with user activity logs. Engineering is currently investigating. We will provide an update as soon as possible.