Incidentsby GlyphService Degradation Affecting Zoom Inbound SMS Service in the AU region
Nov 9, 00:07 UTCNov 9, 01:08 UTC
Duration
1h
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
SMS/MMS (Inbound/Outbound)SMS (Inbound/Outbound)Zoom Phone - AUSTRALIA - SMS/MMS (Inbound/Outbound)Zoom CX - AUSTRALIA - SMS (Inbound/Outbound)
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 9, 01:08 UTC
This incident has been resolved.
- Monitoring · Nov 9, 00:56 UTC
The service degradation affecting Zoom Inbound SMS Service in the AU region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Identified · Nov 9, 00:42 UTC
We have successfully identified the root cause affecting Zoom Inbound SMS Service in the AU region. Outbound SMS remains operational and unaffected. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- Investigating · Nov 9, 00:07 UTC
We are currently investigating a service degradation affecting Zoom Inbound SMS Service in the AU region. Outbound SMS remains operational and unaffected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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