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Zoom outage history and postmortems

Apps and SaaS · San Jose, US · 65 incidents in 90 days · 99.99% implied uptime · last 17h ago

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Incidents

242 on file
StartedIncidentDuration
Sep 2415:47 UTCService Degradation Affecting Live Transcription Services.6h 10m
Sep 2411:19 UTCService Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India2h 23m
Sep 2323:43 UTCService Degradation Affecting Live Transcription Services.2h 4m
Sep 2301:55 UTCService Degradation Affecting Zoom Tasks in US Region.21m
Sep 2210:19 UTCService degradation affecting comment and attachment features in Zoom Canvas in US region.13m
Sep 2118:17 UTCService Degradation Affecting Apple Login for Zoom Sign-in.23h 39m
Sep 2115:45 UTCService Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region47m
Sep 1822:45 UTCService Degradation Affecting ZoomMate18m
Sep 1604:00 UTCService Degradation Affecting Zoom Phone Outbound Calls in China Region36m
Sep 1518:22 UTCService Degradation Affecting Zoom Whiteboard15m
Sep 1018:22 UTCService degradation affecting Zoom Meeting summary, and Phone call summary in the US region.16m
Sep 1016:57 UTCService degradation affecting subset of live online meeting translation in Canada region.9m
Sep 1015:53 UTCService Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe12h 15m
Sep 901:09 UTCService Degradation Affecting Zoom Services23h 3m
Sep 603:57 UTCService Degradation Affecting Zoom AI Companion in US Region1h 23m
Sep 417:46 UTCService Degradation Affecting Email in Zoom Contact Center Services in North America9m
Sep 405:23 UTCService Degradation Affecting Zoom Phone Audio in Japan13m
Sep 322:11 UTCService Degradation Affecting Zoom SMS delays in North America.8m
Sep 313:42 UTCService Degradation Affecting Zoom Phone and Contact Center Audio in US Region18m
Sep 311:15 UTCService Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region20m
Sep 305:39 UTCService degradation with In-Meeting summary for Indonesian language in the Singapore region10m
Sep 118:57 UTCService Degradation Affecting Zoom for Google Workspace add-on1h 59m
Sep 100:11 UTCService Degradation Affecting Zoom Node.11h 54m
Aug 3104:18 UTCService Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU1h 33m
Aug 2719:02 UTCService Degradation Affecting Zoom Services in Hong Kong3h 8m
Aug 2505:51 UTCService Degradation Affecting Subset of Users using Zoom AI API Service in US Region13m
Aug 2408:56 UTCService Degradation Affecting Meeting Chat Services41m
Aug 2209:04 UTCService Degradation Affecting File Search in Zoom Hub48m
Aug 2111:04 UTCService Degradation Affecting Meta integration for Zoom.8h 56m
Aug 2109:59 UTCService Degradation Affecting Zoom Canvas in US Region.27m
Aug 1820:05 UTCService Degradation Affecting File Uploads In Zoom Chat1m
Aug 1718:12 UTCService Degradation Affecting Zoom Virtual Agent1h 10m
Aug 1403:40 UTCA subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region9m
Aug 1118:00 UTCService Degradation Affecting CX Analytics26m
Aug 1114:48 UTCService degradation with Zoom Contact Center smart note generation impacting a subset of users.25m
Aug 514:53 UTCService degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.59m
Aug 512:44 UTCService degradation affected Zoom Rooms and Zoom Marketplace Apps in US region12m
Aug 216:26 UTCService Degradation Affecting Zoom Meeting Quality in the US Region12m
Aug 201:45 UTCService Degradation Affecting Zoom Marketplace and AI Companion Services16m
Jul 3112:09 UTCService Degradation Affecting Zoom Whiteboard and Task Services in US Region.2h 59m
About Zoom

Zoom Communications, Inc. is an American communications technology company headquartered in San Jose, California, United States. It is primarily known for the videoconferencing platform Zoom.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Apps and SaaS median
34m

Zoom: 12m weighted downtime in range, category median 34m.

65 incidents, 0 major or critical, 6d 2h of incident time (0m major or critical, 6d 2h partial), longest 25h 19m, implied uptime 99.99%, between Jun 28, 2026 and Sep 25, 2026.

Stated causes

241 incidents with no cause stated.

Across fru.dev:Company profileComplianceQuarterlyLeadersboardPaydaysUptime

Questions

Is Zoom down right now?

Check Zoom's own status page at https://www.zoomstatus.com for the live state. This page shows Zoom's incident history from that page; the most recent incident started 2026-09-24: "Service Degradation Affecting Live Transcription Services.".

How often does Zoom have outages?

Zoom posted 66 incidents in the last 90 days and 242 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted 48m.

When was Zoom's last major outage?

2026-01-28: "Partial Outage Affecting WhatsApp Integration", lasting 3h 33m.

What usually causes Zoom incidents?

Where Zoom explained the cause, the most common was third-party dependency (1 incidents). Most status updates do not name a cause.

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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