Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center
Oct 7, 03:30 UTCOngoing
Duration
Ongoing
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
67 incidents
Affected
Zoom Contact CenterZoom CX - Global - Zoom Contact Center
Final update
On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.
Timeline
- Monitoring · Oct 7, 03:30 UTC
On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.
More from Zoom
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 702:41 UTCtoday | Service Degradation Affecting Zoom Calendar | minor | Ongoing |
| Oct 702:08 UTCtoday | Service Degradation Affecting Zoom Slides Generation in US Region | minor | Ongoing |
| Oct 521:57 UTC2 days ago | Service Degradation Affecting ZoomMate | minor | 25m |
| Oct 423:19 UTC3 days ago | Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01. | minor | 1h 22m |
| Oct 408:05 UTC3 days ago | Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region | none | 15m |
| Oct 316:49 UTC4 days ago | Service degradation affecting Developer Documentation Website | minor | 1h 55m |