Service Degradation Affecting Zoom Clips
Oct 14, 02:03 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
70 incidents
Affected
Zoom Clips
Final update
We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users. This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Timeline
- Identified · Oct 14, 02:03 UTC
We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users. This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- Investigating · Oct 14, 00:20 UTC
We are currently investigating a service degradation with Zoom Clips affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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